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Frequently asked questions (FAQ)

What happens to my uploaded files?
They are deleted 3 hours after your last visit to our website.

How can I be sure that my files are safe?
We do not have permission to access your files. No person is granted permission to access your files. To learn more about personal data safety please refer to our Privacy Policy.

How many files can I upload at once?
You can upload up to 10 files at a time.

What is the maximum size of files that I can upload at once?
You can upload up to 150 MB at a time.

What is a ZIP file?
ZIP is an archive file format that supports data compression. A ZIP file may contain one or more files or directories that may have been compressed.

How long does it take to convert my files?
It depends on the size of your files, it takes more time to convert large files. Usually, file conversion times range from a few seconds to a few minutes.

Why did conversion of my file fail?
Possible reasons: your file is corrupted, your file format could not be recognized, your file contains malware or virus, internet connection loss.

How long does it take to compress my files?
It depends on the size of your files, it takes more time to compress large files. Usually, file compression times range from a few seconds to a few minutes.