Frequently Asked Questions

Find answers to common questions about FreeTools.site's free tools, features, privacy, security, and usage.

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General Questions

Are these tools really free to use?

Yes, all tools on FreeTools.site are completely free to use. There are no hidden fees, subscriptions, or premium tiers. We believe in providing accessible tools for everyone.

What happens to my uploaded files?

They are deleted 3 hours after your last visit to our website.

How can I be sure that my files are safe?

We do not have permission to access your files. No person is granted permission to access your files. To learn more about personal data safety please refer to our Privacy Policy.

Do I need to create an account?

No, you don't need to create an account or register to use our tools. Simply visit the tool you need and start using it immediately.

Are there any usage limits?

There are no usage limits for our tools. You can use them as much as you need, whenever you need them. Some tools may have file size limits for practical reasons, but these are clearly indicated on each tool page.

What file formats are supported?

We support a wide range of file formats across all tool categories. Each tool page provides detailed information about supported formats. Common formats like JPEG, PNG, MP3, MP4, PDF, DOCX, and more are widely supported.

Tools & Features

How do I use the image editing tools?

Using our image tools is simple:

  1. Select the image tool you want to use
  2. Upload your image file
  3. Adjust settings if available
  4. Process the image
  5. Download the result

Most tools support drag-and-drop for easy file uploading.

Can I convert multiple files at once?

Currently, most of our tools process one file at a time. However, we're working on batch processing features for our most popular tools. Check individual tool pages for specific capabilities.

How many files can I upload at once?

You can upload up to 10 files at a time.

What is the maximum size of files that I can upload at once?

You can upload up to 150 MB at a time.

What is a ZIP file?

ZIP is an archive file format that supports data compression. A ZIP file may contain one or more files or directories that may have been compressed.

How long does it take to convert my files?

It depends on the size of your files, it takes more time to convert large files. Usually, file conversion times range from a few seconds to a few minutes.

Why did conversion of my file fail?

Possible reasons: your file is corrupted, your file format could not be recognized, your file contains malware or virus, internet connection loss.

How long does it take to compress my files?

It depends on the size of your files, it takes more time to compress large files. Usually, file compression times range from a few seconds to a few minutes.

Are there mobile apps available?

Our website is fully responsive and works great on mobile devices. We don't currently have dedicated mobile apps, but you can save our website to your home screen for quick access.

Privacy & Security

Is my data safe?

We take user privacy seriously. Your files are processed securely and are automatically deleted from our servers after processing. We don't store your personal data or share it with third parties.

Do you store my files?

No, we don't permanently store your files. Files are temporarily stored during processing and automatically deleted within 24 hours. We don't have access to your files after processing is complete.

Is the website secure (HTTPS)?

Yes, our website uses HTTPS encryption to protect your data during transfer. You'll see the padlock icon in your browser's address bar, indicating a secure connection.

Still have questions?

Our support team is here to help you with any additional questions.

Contact Support